ClipboardMD
Next Generation Patient Intake
Provider Pain Points
Front Desk
- Short-staffed → long hold times.
- Errors by multi-tasking staff.
- Inconsistencies in following protocols.
Call Center
- Short-staffed → long wait times.
- Language barriers → entry errors.
- Capture patient information → extends call time.
Online Portal
- Requires login → limited use.
- Entry / upload errors → require intervention.
- Patient-provided information > not always valid.
All we need is a phone number
- ClipboardMD’s Next Generation Applications advance the information intake dynamic between Patient and Provider.
- The Applications, without user login or any keypad entry…
- effectively eliminate the costly and error-prone human interactions at the beginning of the revenue cycle.
- capture all required card images and information – ID, Insurance, Payment.
- conduct instant “reading” of card images.
- display coverage details specific to Place of Service, including participation status to Patient.
- calculates payment due based on coverage details, POS, PAR, visit type.
- obtain method of payment from Patient.
- process payment per Client specifications.
- transfer data and images to Client Dashboard / EMR*.
* Requires HL interface or bot access.
Automated Results
Cards
Captured
Identity
Verified
Insurance
Verified
POS Specific
Coverage
Details
Expected
Payment
Calculated
Payment
Method
Captured
- All the above tasks are required to complete the patient intake process.
- They are typically performed by a combination of registration and revenue cycle staff.
- All are completed in less than five (5) minutes without patient downloading an app, logging into a portal, or keying any information.
A phone number is all that is needed…
Benefits
Patient Experience
Minimizes communication challenges.
Reduces stress.
Streamlines
Intake
Experience.
Reduces wait time.
Operations
Reduction in Staff Time per Intake.
Improved Accuracy of Patient Data.
Reduction in Staffing Requirements.
Cards Scanned, Copayment Collected Consistently.
ClipboardMD by the numbers
Why ClipboardMD?
Unique Service
No other service or competitor validates patient demographics and selects the correct Payer-Plan based on local Payer market, PAR status.
Lower Operating Costs
Our fees are lower than labor-intensive processes.
100% Payer Coverage
Combination of AI-driven technology and our expert staff verify every record, even if phone calls have to be made.
Accuracy
Our historical error rate is less than 0.1%. Eligibility-related denials become a thing of the past.
Accelerated Cash Flow
With no upfront errors, more of your claims will be paid, fewer will be denied, and paid more quickly.
Peace of Mind
We show up for work every day and complete each day’s work that day. No backlogs with us.
Security
ClipboardMD is committed to compliance in all material respects with the Health Insurance Portability and Accountability Act (“HIPAA”).
Our systems and data are hosted with AWS on secure, fully HIPAA-compliant servers. The latest versions of virus protection software is deployed.
All data is encrypted, and no data of any kind is stored on personal computers or any other devices.
Regular security audits and penetration tests are conducted to check if security is maintained at all levels. Security breaches, if any are immediately reported to clients.
All personnel who have access to any sensitive healthcare data must sign confidentiality and non-disclosure agreements.
Personnel ID card of each employee is verified upon entering the office premises. The use of personal laptops, CDs, and floppies is prohibited. Spot checks are conducted.
Clients
Ready To Get Started?
Reimagining Patient AccessSM is a Service Mark registered by ClipboardMD Holdings, Inc.
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