ClipboardMD

Next Generation Patient Intake

Provider Pain Points

Front Desk

  • Short-staffed → long hold times.
  • Errors by multi-tasking staff.
  • Inconsistencies in following protocols.

Call Center

  • Short-staffed → long wait times.
  • Language barriers → entry errors.
  • Capture patient information → extends call time.

Online Portal

  • Requires login → limited use.
  • Entry / upload errors → require intervention.
  • Patient-provided information > not always valid.

All we need is a phone number

  • ClipboardMD’s Next Generation Applications advance the information intake dynamic between Patient and Provider.
  • The Applications, without user login or any keypad entry…
    • effectively eliminate the costly and error-prone human interactions at the beginning of the revenue cycle.
    • capture all required card images and information – ID, Insurance, Payment.
    • conduct instant “reading” of card images.
    • display coverage details specific to Place of Service, including participation status to Patient.
    • calculates payment due based on coverage details, POS, PAR, visit type.
    • obtain method of payment from Patient.
    • process payment per Client specifications.
    • transfer data and images to Client Dashboard / EMR*.

* Requires HL interface or bot access.

Automated Results

Cards
Captured

Identity
Verified

Insurance
Verified

POS Specific
Coverage
Details

Expected
Payment
Calculated

Payment
Method
Captured

  • All the above tasks are required to complete the patient intake process.
  • They are typically performed by a combination of registration and revenue cycle staff.
  • All are completed in less than five (5) minutes without patient downloading an app, logging into a portal, or keying any information.

A phone number is all that is needed…

Benefits

Patient Experience

Minimizes communication challenges.

Reduces stress.

Streamlines
Intake
Experience.

Reduces wait time.

Operations

Reduction in Staff Time per Intake.

Improved Accuracy of Patient Data.

Reduction in Staffing Requirements.

Cards Scanned, Copayment Collected Consistently.

ClipboardMD by the numbers

0
Appointments <br>Processed
0
Calls to <br>Providers
0
Historical <br>Error Rate
0
Administrative <br>Cost Reduction
0
Denial Rate <br>Decrease

Why ClipboardMD?

Unique Service - No other service / competitor validates patient demographics and selects the correct Payer-Plan based on local Payer market, PAR status.

Unique Service

No other service or competitor validates patient demographics and selects the correct Payer-Plan based on local Payer market, PAR status.

Lower Operating Costs – CMD fees are lower than labor-intensive processes.

Lower Operating Costs

Our fees are lower than labor-intensive processes.

100% Payer Coverage - Combination of AI-driven technology and our expert staff verify every record, even if phone calls have to be made

100% Payer Coverage

Combination of AI-driven technology and our expert staff verify every record, even if phone calls have to be made.

Accuracy – Our historical error rate is less than 0.1%.  Eligibility-related denials become a thing of the past

Accuracy

Our historical error rate is less than 0.1%. Eligibility-related denials become a thing of the past.

Accelerated Cash Flow – With no upfront errors, more of your claims will be paid, fewer will be denied, and paid more quickly.

Accelerated Cash Flow

With no upfront errors, more of your claims will be paid, fewer will be denied, and paid more quickly.

Peace of Mind – We show up for work every day and complete each day’s work that day.  No backlogs with us.

Peace of Mind

We show up for work every day and complete each day’s work that day. No backlogs with us.

Security

ClipboardMD is committed to compliance in all material respects with the Health Insurance Portability and Accountability Act ("HIPAA")

ClipboardMD is committed to compliance in all material respects with the Health Insurance Portability and Accountability Act (“HIPAA”).

Our systems and data are hosted with AWS on secure, fully HIPAA-compliant servers.  The latest versions of virus protection software is deployed

Our systems and data are hosted with AWS on secure, fully HIPAA-compliant servers. The latest versions of virus protection software is deployed.

All data is encrypted, and no data of any kind is stored on personal computers or any other devices.

All data is encrypted, and no data of any kind is stored on personal computers or any other devices.

Regular security audits and penetration tests are conducted to check if security is maintained at all levels.  Security breaches, if any are immediately reported to clients.

Regular security audits and penetration tests are conducted to check if security is maintained at all levels. Security breaches, if any are immediately reported to clients.

All personnel who have access to any sensitive healthcare data must sign confidentiality and non-disclosure agreements.

All personnel who have access to any sensitive healthcare data must sign confidentiality and non-disclosure agreements.

Personnel ID card of each employee is verified upon entering the office premises.

Personnel ID card of each employee is verified upon entering the office premises. The use of personal laptops, CDs, and floppies is prohibited. Spot checks are conducted.

Clients

ProHEALTH Care - Part of OptumCare
Peckonic Bay Medical Center Northwell Health
Peckonic Bay Medical Center Northwell Health
AHF
AHF
Peckonic Bay Medical Center Northwell Health
RennovalHealth = Solutions Driven by Innovation

Ready To Get Started?

Reimagining Patient AccessSM is a Service Mark registered by ClipboardMD Holdings, Inc.
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